We take pride in packaging our chocolates and confectionery with great care so they arrive in perfect condition. But we understand that sometimes courier services can be unpredictable. If you experience any issues with your order, like damaged items, please let us know right away. We’re dedicated to providing top-notch customer service and will do everything we can to make things right for you. You can trust that we take the quality of our products and the satisfaction of our customers seriously.